Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

 

Job Title: IT PSP IT Network Operations Analyst I (AWS)

Job Location: Fairfield, CA

Job Responsibilities:

• This role monitors the network systems and application events.


• Monitor network devices, interfaces, and applications through intelligent devices and automated programs as directed.


• Create tickets, incidents & work orders, service requests, and assignments as directed.


• Issue initial outage notification event communications as directed.


• Isolate and correlate multiple customer issues identified with alarms/alerts received to eliminate duplication of events as instructed.


• Network/System/Application monitoring & Scheduling alarms & alerts based on Eyes on G...