Location Raffles Place
Duration 12 months contract
Working Hours Mon - Fri, 9 - 6 (OT to be expected)
Salary Up to $3200 + 1 month completion bonus
Job Responsibilities - Handle claims registration for Life Insurance and General Insurance Personal Lines within the required turnaround time and ensure that claims are registered accurately in the system.
- Handle screening of medical bills to verify with policy information and status.
- Support claim officers in the requisition for payments on approved claims.
- Liaise with claimants, policyholders and agents on outstanding requirements, including sending acknowledgment emails.
- Attend to escalated claims enquiries.
- Build collaborative relationships with internal and external key stakeholders (e.g., policyholders, distribution servicing representatives) to ensure claims registration is well managed and to achieve claims business obje...