Location: Raffles Place

Working hours: 9:00 AM to 6:30 PM Monday to Thursday, and 9:00 AM to 5:30 PM Friday

• Conduct end to end investigations into card scam and fraud related cases, ensuring timely review, analysis and resolution.
• Analyse case information, transaction patterns and operational data to identify fraud trends, anomalies and potential risk indicators.
• Perform data extraction, consolidation and validation using advanced Microsoft Excel functions such as Pivot Tables, VLOOKUP/XLOOKUP, Macros and complex formulas to support investigations, reporting and operational analysis.
• Prepare investigation reports with findings, recommendations and supporting documentation and do presentations to internal stakeholders.
• Generate regular and ad hoc reports, dashboards and management information to support business decisions, case tracking and fraud monitoring.
• Liaise ...