Position Overview
Detailed description
The successful candidate will be responsible for the following key performance areas:
Lead and manage the day-to-day support of SupTech systems, including regulatory reporting platforms, integrated risk data repositories, and analytics tools.
Ensure high system availability, performance, and reliability in alignment with SLAs and operational targets.
Oversee incident, problem, system user training and change management processes.
Drive root cause analysis and permanent resolution of recurring technical and data issues.
Supervise support for regulatory data submissions, validation processes, and data quality frameworks.
Ensure integrity and consistency of supervisory data across systems such as data warehouses, semantic models, and analytics platforms.
Collaborate with data governance teams to resolve data issues and enforce data standards
Collaborate with multidisciplinary SupTech support team (e.g., system analysts, data eng...