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1st Line Tech Support (Bangor)

Company

honeycomb

Location

Bangor, Northern Ireland

Posted

June 29, 2026

Position Overview

Honeycomb are delighted to be working with the Ards and North Down Borough Council to recruit a 1st Line Tech Support. This role will be based in Bangor and is temporary for 3 months.

The Company
The Ards and North Down Borough Council are seeking a 1st Line Tech Support to join their busy Digital Services team. The position will be based in City Hall, Bangor, and is temporary for 3 months. The 1st Line Tech Support will help ensure the smooth running of ICT support, device preparation and deployment, user requests, and related technical tasks.


The Role
As a 1st Line Tech Support you will support users across the organisation, and work alongside the Digital Services team.


Key Responsibilities:


  • Provide day-to-day support for the Council's ICT and AV systems.

  • Respond to and troubleshoot IT service desk incidents and requests.

  • Escalate complex technical issues to second-line support when necessary.<...
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