2026 Training and Quality GVPTP page is loaded## 2026 Training and Quality GVPTPlocations: PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building: PHL Makati City - SLC: PHL Makati City - Ayala North Exchange: PHL Makati City - Glorietta: PHL Makati - 11th Floor, Ayala North Exchange Tower 2, Ayala Aveposted on: Posted Todayjob requisition id: R Job Title:2026 Training and Quality GVPTPJob DescriptionThe Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. As an output of assessing quality standards, provide insight to customers to contribute to program performance improvements.## Essential Functions/Core Responsibilities* Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email* Reports results of evaluat...