Service Controller

We are currently seeking a Service Controller to join our team at Ctrack.

About The Role

Are you a master of coordination who thrives in a fast-paced environment? We are looking for a Service Controller to join our Technical and Operations team. In this vital role, you will be the central heartbeat of our service delivery, coordinating technical service requests, optimizing our technicians' schedules, and ensuring our Small and Medium Business (SMB) and Mixed Portfolio clients receive world-class support.

If you have a sharp eye for detail, excellent troubleshooting skills, and a passion for keeping operations moving smoothly, we want to hear from you!

Key Responsibilities Smart Scheduling: Efficiently schedule installations, maintenance, and dismantling tasks to ensure our Technicians’ time and expertise are optimally utilized. Team Coordination: Act as the central point of contact between customers and technical teams, coordinating resour...