2nd Line Helpdesk Engineer – Arc | Basildon, United Kingdom (Hybrid)

Arc is seeking a 2nd Line Helpdesk Engineer to provide advanced IT support to customers, handling escalations from the 1st Line Helpdesk team and resolving complex technical issues. This hybrid role offers competitive pay, career progression, and professional development opportunities.

• Job Title: 2nd Line Helpdesk Engineer
• Employer: Arc
• Location: Basildon, United Kingdom (Hybrid)
• Pay: £28,000–£38,000 per year
• Job Type: Full-Time
• Contract Type: Permanent
• Closing Date: Not specified (apply promptly)

About Arc

Arc is a leading IT Managed Services Provider (MSP) in the UK, delivering innovative IT solutions across industries. Services include IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps, and AI. The tea...