IT Support Analyst - 2nd Line

Location: Paddington, London - Onsite 5 days per week

Are you an experienced IT Support professional who thrives in a fast-paced, high-energy environment? We're recruiting for a Level 2 IT Support Analyst to join a rapidly growing, technology-driven media organisation that's challenging industry norms and transforming how content is delivered across television, radio, and digital platforms.

This is an exciting opportunity for someone who enjoys variety, takes ownership of technical issues, and can remain calm under pressure in a busy and dynamic workplace.

The Role

As an IT Support Analyst, you'll play a key role in ensuring the business operates without disruption. Acting as a central point of contact for IT support, you'll provide hands-on Level 2 support, work closely with outsourced service providers, and help resolve a wide range of technical issues across the organisation.

You'll support users across multipl...