2nd Line IT Support Engineer

£32,000 - £45,000 DOE | Established MSP | Career Progression | Supportive Team Environment

Looking for a 2nd Line role where you're more than just a ticket number?

We're partnering with a well-established Managed Service Provider that has built its reputation on providing exceptional service to clients while creating a genuinely supportive environment for its team.

With low staff turnover and a people-first culture, this is an opportunity to join a business where your contributions are recognised, your development is encouraged, and your work has an impact.

You'll join a welcoming technical team, supporting a diverse client base across a broad range of technologies, giving you plenty of variety and exposure without the pressures often associated with larger service desk environments.

The Role

As an experienced MSP professional, you'll act as a key escalation point for 1st Line Engineers, taking ownership of m...