2nd Line Support Engineer

Aylesbury

£28,000 to £30,000 + Benefits including 10% Pension, free parking.

This is a fantastic opportunity for you, a 2nd Line Support Engineer, Technical Support Engineer, Technical Support Officer, IT Support Engineer, to join a truly fabulous organisation – full details on application.

Working closely with the IT Manager, you will be responsible for providing full IT Support and ensuring the smooth running of the infrastructure at all times. Also, to help the organastion to keep on top of its ever-changing IT requirements.

As the 2nd Line Support Engineer, you will be responsible for:

* Provide 1st line IT support via phone, email and service desk

* Log, prioritise and resolve support tickets

* Troubleshoot hardware, software and network issues

* Administer Microsoft 365 and Active Directory user accounts

* Configure and deploy PCs, laptops, printers and mobile devices

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