Technical support - 2nd line - Temporary
Location :Eastleigh / Southampton (Hybrid)
Hours:

Rotating shift pattern: 4 days on / 4 days off
Coverage Monday to Sunday, 06:00 - 23:00
Current shifts:
7:00am - 7:00pm
8:00am - 8:00pm
9:00am - 9:00pm Duration: This is an ongoing position
Salary:£27000- pro rata
 
Dynamite Recruitment is supporting , a global leader in technology solutions, is looking for a Customer Support Analyst / 2nd Line technical support to join their team on a temporary basis.
 
This is an immediate start opportunity for someone with strong technical support skills @ 2nd line who thrives in a fast-paced, customer-focused environment.
 
You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class customer experience.

Key Responsibilities

Respond to customer queries via call...