3PL Account Supervisor

About the Role

We are looking for a proactive and results-driven 3PL Account Supervisor to join our Last Mile Operations team. In this role, you will manage relationships with third-party logistics (3PL) partners, ensure sufficient rider capacity, oversee onboarding activities, and support operational excellence. You will work closely with internal stakeholders and external suppliers to ensure smooth day-to-day operations and achieve service level targets.

Key Responsibilities

• Manage a portfolio of assigned 3PL suppliers and serve as their primary point of contact.
• Build and maintain strong supplier relationships to support operational performance and compliance.
• Monitor rider headcount and ensure suppliers meet forecasted capacity requirements.
• Drive supplier fulfillment to achieve daily and weekly operational targets.
• Coordinate the onboarding and activation of new 3PL...