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3PL Business Expert (Online DC)

Company

H&M Group

Location

Ichikawa, Chiba

Posted

June 17, 2026

Position Overview

Job Description

RESPONSIBILITIES: ​

  • Maximize operational excellence by educating 3PL in the H&M WMS system functionality and key work processes​
  • Monitor and support well-functioning system integration​
  • Support DC operations​
  • Monitor system functionality and new system functionality developments, incl. interfaces WMS, WCS and PLC ​
  • Communicate change requests from 3PL to 3PL-DC Mgr./ Reg. S&Ops​
  • Distribute & translate release notes to 3PL and monitor execution​
  • Ensure all systems work as expected and are used correctly to aspire best service to the stores and to secure that business is not interrupted​
  • Ensure an effective and efficient incident management, when needed ( participate in bridge calls, Incident reporting)​
  • Ensure high quality level of all decided IT system related procedures and monitor correct implementation​
  • Conduct business process audits regarding compliance to group st...

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