Role: 3rd Line Support Engineer & Team Lead
Location: London (Hybrid Working)
Salary: Up to £55,000
Benefits: Hybrid working, training and certifications, career progression, collaborative culture, exposure to enterprise technologies
 
Our client, a growing Managed Service Provider, is looking to hire a 3rd Line Engineer / Team Lead to support and develop their expanding technical support function.
 
This role will act as a senior escalation point across the support team while also providing day-to-day leadership and guidance to the 3rd line engineering function. You'll play a key role in ensuring high service standards, resolving complex technical issues, and supporting the ongoing development of the wider technical team.
 
Working within a fast-paced MSP environment, you'll support businesses across a broad range of technologies including Microsoft 365, cloud platforms, infrastructure, cyber security, networking, and disaster recovery solutions...