Assess claims using Group Insurance core systems, other business systems including vendors’ systems.
Communicate claims decision clearly.
Response to queries in a timely manner.
Manage his/her workload to achieve required service levels.
Arrive at customer orientated outcomes by working with key stakeholders.
Participate in activities that improve processes, productivity, and services and solutions to customers.
Engage key stakeholders when handling appeal cases or complex cases.
Establish good working relationship with intermediaries and clients.
Requirements
Familiar with group insurance products like Group Term Life, Group Personal Accident, Group Disability Income, Group Critical Illness, Group Hospitalisation & Surgical and Group Outpatient
Group Claims Experience of at least 3 years
#J-18808-Ljbffr
Ready to Apply?
Join thousands of Americans building their careers