About the job BR Collections Analyst - Manila
Introduction
The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.
Responsibilities
- Manage assigned AR portfolio
- Perform collection tasks based on prescribed Collection tactics defined in the system/tool.
- Respond to inquiries from internal and external customers
- Do a reconciliation of accounts or research on disputed AR
- Coordinate resolution of customer disputes
- Prepare or update Desktop Procedures (DTP)
Required Technical and Professional Expertise