About The Role

The Academy Manager – Business Support Centre (BSC) is responsible for managing the design, development and implementation of all functional learning needs within the BSC business context. The role includes the maturing of the BSC functional L&D academy blueprint. The goal is to develop employee capabilities by providing high-impact learning experiences, clear career development pathways, and opportunities for professional accreditation — all aligned with business needs. You will also be exposed to many opportunities to develop your career.

Key Performance Areas

• Academy Development: Learning Experience Design & Delivery
• People Management and Coaching
• Academy Operations & Governance
• Stakeholder & Business Integration

What You Will Do

• Develop and implement the academy framework with tiered learning paths (foundation, intermediate, advanced).
• Design and deliver bl...