Job Summary

Supports the Account Management team by maintaining and developing client accounts, identifying growth opportunities, and coordinating customer interactions. Engages with existing customers to drive revenue growth through meeting scheduling, upselling opportunities, and sales support activities while ensuring a high-quality customer experience.

Essential Duties & Responsibilities

• Gathers information from existing customers to identify potential growth and upsell opportunities
• Schedules and coordinates customer meetings and product demonstrations
• Supports sales cycles for smaller transactional opportunities
• Acts as a liaison between clients and internal departments
• Identifies customer needs and routes non-sales inquiries to appropriate teams (e.g., support, billing)
• Maintains a high level of customer service and engagement
• Assists the sales t...