POSITION SUMMARY: With general direction and supervision, this position is responsible for all account maintenance activity within InfoPro originating from SalesForce.com cases in support for our customers and the Billing Coordinators. Account maintenance would be a variety of standard as well as complex codes for deliveries, removals, service level changes and rate adds for all accounts, sites and container level billing information.

PRINCIPAL RESPONSIBILITIES:

+ Follows standard operating procedures for entering and setting up new accounts via requests from National Accounts management team and SalesForce.com cases that originate from the National Accounts Customer Service team.
+ Enters any additional pertinent data on existing accounts if warranted including service notes, tax information, line of business, disposal site information and STR data that determines sales team compensation.
+ Makes changes to service level information on existing accounts as requ...