Responsibilities

: • Works closely with CSR to maintain high visibility on all shipments between PL • Brokerage and the customer. • Primary contact between for Brokerage and Sourcing to maintain and expand all capacity platforms to meet client needs. • Responsible for initiating & documenting all “on boarding” calls between Penske & client for operational set up of new business, as well as monitoring and assuring that all agreed upon client specifications are adhered to daily. • Responsible for reporting of “on-time” metrics and other requirements to their specific assigned client base on a monthly and quarterly basis. • Responsible for communication directly with the client on any significant delays, excursions or issues with moving freight for the client. • Build a solid relationship with the client and continually pursue all additional avenues for freight or revenue. • Keep the Area Freight Manager informed, as necessary. • Sustain business performance by retaining customers ...