Location: Pune, India
Experience: 1–3 years
Type: Full-time

We’re looking for an Account Manager to manage and grow our client portfolio. You'll be the go-to person for clients—owning relationships, driving retention, and identifying opportunities for upselling and cross-selling. This role requires strong communication skills and a knack for organising.
You'll drive customer success, manage key accounts, and help maintain relationships our B2B customer base across multiple sectors such as SaaS, finance, technology, lifestyle, and more.

What you'll do:
Own a portfolio of India clients (~₹1.5 Cr ARR).
Manage handovers from US client acquisition.
Understand and follow Wittypen's internal workflows and processes.
Drive client retention, engagement, and account growth.
Ensure timely and accurate reporting and communications with clients.
Maintain and update CRM records regularly and meticulously.
Coordinate internally to ensure clien...