Description
Remote in Portland, OR. Must be local to the area for equipment.
Professional Summary
The Client Support Specialist is responsible for supporting hospital clients by resolving patient and guarantor account issues to ensure accurate account balances across both client patient accounting systems and internal databases. This role serves as a key liaison between clients and internal teams, providing
timely issue resolution, reporting insight, and ongoing account support. The position requires strong analytical skills, attention to detail, and the ability to manage multiple priorities while delivering a high level of client service. Advanced-level specialists may serve as subject matter experts, handling complex accounts and managing larger client portfolios.


Key
Responsibilities

+ Serve as a primary point of contact for hospital clients, responding to account-related inquiries and ensuring accurate account balance reconciliation.