We are seeking a proactive and service-oriented Client Relationship & Account Manager to join our dynamic team. This role is pivotal in driving dual growth through exceptional client service and sales acumen. You will be responsible for reactivating dormant client portfolios, converting inbound digital leads, and building long-lasting relationships through an omnichannel (online & offline) approach.

Key Responsibilities:

• Client Reactivation & Retention: Inherit and manage existing client portfolios from former sales representatives. Proactively reach out to dormant clients within our CRM system, re-engage their trading interests through professional service, and significantly enhance client stickiness and activity.
• Inbound Lead Conversion: Promptly respond to inbound inquiries generated from online channels (official website, mobile APP, etc.). Quickly identify client need...