Job Description

Client Relationship Management

• Build and maintain strong, long-lasting client relationships.
• Act as the primary point of contact for assigned clients, addressing inquiries and concerns promptly.

Account Growth and Retention

• Identify opportunities to upsell or cross-sell products and services to existing clients.
• Develop and implement strategies to retain clients and increase their lifetime value.

Onboarding and Training

• Assist in onboarding new clients and ensuring they understand the company’s products or services.
• Provide training and support to help clients maximize the value of the offerings.

Educational Requirements

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.

Experience

• 2-5 years of experience in account management, customer service, or sales.
• E...