About the Company

ArrowStream is reshaping the landscape of supply chain optimization for foodservice businesses. As a Buyers Edge Platform SaaS Solution, ArrowStream provides cloud-based data management solutions that empower customers to make informed decisions regarding pricing accuracy, supply, and quality.

Responsibilities

• Serve as the primary owner of customer relationships to drive retention, growth, and product adoption
• Build and maintain multi-threaded relationships with Executive and User level stakeholders
• Lead Executive Business Reviews to demonstrate ROI and strategic alignment
• Own the full renewal cycle, including contract preparation, negotiation, and closure
• Identify and pursue upsell and cross-sell opportunities
• Proactively review account health scores and usage data to mitigate retention risk
• Act as a product advisor mapping platform capabilities to customer business goals
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