Job Description

Location: Dubai, UAE

SourceIt is a recruitment, HRO, outsourcing/BPO, and HR support solutions provider serving businesses across the UAE, GCC, and Egypt.

Position: Account Manager (Account Success Manager) – Full-time / Part-time (Hybrid)

Role Summary

We’re hiring an Account Manager (Account Success Manager) in Dubai to own end‑to‑end client relationships from onboarding through delivery. You will support the commercial team in closing deals and then ensure smooth day‑to‑day operations by coordinating internally with recruiters and operations teams, managing client expectations, and driving retention and growth.

Key Responsibilities

• Own the client relationship post‑signing: requirements intake, service scope alignment, delivery follow‑up, and performance reviews.
• Manage day‑to‑day coordination for active accounts (roles, timelines, priorities, feedback loops, and issue resolution).