Position Overview
Become a vital part of Definity as a Strategic Partnerships Account Manager in Calgary, AB. This role focuses on managing vendor relationships in auto and property lines to ensure long-term partnership success.
Definity is looking for a Strategic Partnerships Account Manager with over five years of experience. You will serve as the main point of contact for strategic vendor partners, maintaining strong relationships and facilitating communication across business units. Your role involves analyzing financial performance and ensuring operational KPIs and SLAs are met to drive efficient outcomes.
Key Responsibilities:
• Build trust-based relationships with vendor partners
• Develop scorecards and dashboards for performance visibility
• Monitor performance against KPIs and SLAs
• Support financial reporting and budgeting initiatives
• Identify and resolve workflow barriers for efficiency
Requirements:
• 5+ years in vendor management or account management
• Exp...