Position

A German speaking Account Manager to join Lightspeed's team in Spain.

Location: Spain. Must be fluent German.

Responsibilities

• Drive adoption of Lightspeed Payments and software solutions, ensuring clients extract maximum value from our POS products, modules, and integrations.
• Serve as the primary point of contact, building trusted, long-term partnerships and proactively supporting client success.
• Guide account growth and upgrades, transitioning customers to advanced solutions tailored to their evolving business needs.
• Create new revenue opportunities, executing upsells, cross‑sells, and expansions aligned with client goals.
• Deliver compelling product demos and support adoption, ensuring clients fully utilise Lightspeed’s suite of tools.
• Monitor and analyse account performance, tracking metrics such as Monthly Recurring Revenue (MRR), Net Retention Rate (NRR), customer health, and...