Position Overview
Description We are looking for an Account Manager to join our insurance team in Greenville, South Carolina, in a contract-to-permanent capacity. This role is focused on delivering a strong client experience by building trusted business relationships, managing account activity with precision, and serving as a dependable point of contact for customer needs. The ideal candidate brings a consultative approach, communicates effectively across teams, and is comfortable balancing relationship management with detailed administrative follow-through.
Responsibilities:
β’ Cultivate and maintain strong relationships with business clients to support retention, satisfaction, and long-term partnership growth.
β’ Keep account information current by tracking client activity, including hours reporting, enrollments, onboarding updates, and terminations.
β’ Respond to client questions and concerns promptly, ensuring issues are addressed thoroughly and professionally.
β’ Partner with custo...