Job Title: Account Manager

Location: Hertford

Salary: £25,000 to £28,000 per year

25 days holiday plus bank holidays

We are looking for an Account Manager to join a specialist debt recovery team in Hertford. The company supports property owners landlords and managing agents with the recovery of service charges ground rent and associated arrears. This is a detailed client focused role where you will manage your own caseload and provide a professional and efficient service from start to finish.

This suits someone organised confident with numbers and comfortable dealing with property owners solicitors and clients in a calm polite manner.

What you will do:
• Manage a personal caseload of management fee and ground rent arrears
• Take payments by card and allocate cheque payments
• Discuss payment plans and agree arrangements where appropriate
• Handle disputes on individual cases and work towards resolution
• Obtain land registry docu...