**Overview**

Account Leadership & Operations

· Oversee all aspects of custodial and facility support operations across assigned schools or campus locations

· Ensure consistent delivery of services in accordance with contracts, scope of work, and ABM standards

· Develop and execute operational plans to meet service, quality, and efficiency goals

· Monitor key performance metrics and implement improvement strategies

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Client Relationship Management

· Serve as the primary point of contact for district leadership, administrators, and key stakeholders

· Build strong, long-term client relationships and ensure high levels of satisfaction

· Lead regular business reviews and provide performance updates, reporting, and insights

· Proactively address concerns, resolve issues, and identify opportunities for expanded services

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Financial Performance

· Manage account budg...