Position Overview
Are you passionate about building long-term client relationships and delivering exceptional customer service?
We're recruiting for an experienced Account Manager to join a growing business supporting a diverse portfolio of UK and international clients.
This is a fantastic opportunity for someone who enjoys working closely with customers, solving problems, and identifying opportunities to help clients maximise value while contributing to business growth.
What you'll be doing:
Managing a portfolio of key client accounts
Building trusted relationships with customers and stakeholders
Ensuring service levels and client expectations are consistently exceeded
Identifying opportunities to grow existing accounts
Working cross-functionally with Sales, Operations and Customer Service
Producing account reviews and performance reports
Managing customer queries and escalations
Driving continuous improvement across the customer journey
What we're looking ...