About the role

International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 81countries. Established 35 years ago, we have become the market leader for an extensive client base of companies, NGOs, and governments around the world.

The role of the Account Manager is to administer the renewal of small to medium sized existing client accounts. They will ensure that renewals are completed on time and ensure sales KPIs are met in line with renewal targets and KPI goals.

Key responsibilities

Renewal monitoring and execution

• Manage onboarding and operational implementation of new clients for designated clients and as per defined process

• Effectively managing a predefined list of existing accounts to ensure 100% renewal is achieved

• Monitor and respond to inbound enquiries from clients as assigned within a 2 day SLA