Strategic Key Account Management: Retention & Growth o Sales Cycle Management: Oversee the end-to-end purchasing cycle and procurement processes; o Client Strategy: Develop tailored strategies for each account to ensure they achieve their specific business objectives; o Customer Success: Ensure high levels of client satisfaction regarding all products and services delivered; o Primary Point of Contact: Serve as the central liaison between Kinova and the client, addressing needs and resolving concerns with speed and efficiency; o Relationship Building: Conduct regular client meetings to deeply understand their evolving goals, challenges, and requirements. o Business Development: Drive contract growth by identifying and capturing new business opportunities within the portfolio.
Cross-Functional Collaboration: Partner with Sales and Marketing teams to convert prospects and increase the Lifetime Value (LTV) of exist...
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