Key Account Management Overview

Key Account Management work focuses on medium‑to‑long‑term planning and face‑to‑face selling of a variety of products, services and/or solutions across multiple lines of business for a defined group of existing clients. This includes developing medium‑to‑range sales plans and preparing strategies to protect, grow, and diversify the relationship with a defined group of existing customers, identifying cross‑sell and repeat sales opportunities, and resolving problems to ensure high‑quality customer service.

As an individual contributor, the Account Manager leads all marketing and sales activities for the Malaysia region across the portfolio of Oil & Gas to ensure that Hitachi Energy substantially increases sales, margins, market share, and customer satisfaction for the selected markets. The incumbent develops and implements a market‑based strategy for sales and reports to the Local Sales Manager / Country Managing Director ba...