Drive exceptional customer experiences as an Account Manager for United in Ottawa/Gatineau. This role emphasizes relationship management, operational excellence, and strategic territory oversight.
This position focuses on developing trust-based customer relationships, managing operations, and collaborating closely with Partner Relations and Talent Acquisition. Your proactive outreach will foster loyalty and satisfaction while overseeing service quality and operational strategies.
Key Responsibilities:
• Build lasting partnerships with customers in the field
• Lead store quality assessments and performance discussions
• Manage store operational expenses and P&L responsibilities
• Support recruitment and retention efforts for frontline staff
• Drive revenue growth and develop short and long-term strategies
Requirements:
• Experience in account management or operations
• Proven ability to drive customer satisfaction and retention
• Strong skills in financi...