Introduction

The Account Manager will be required to perform 2 primary roles:

1. Account Management: Day-to-day management and smooth running of their Accounts, delighting the clients with good customer service in all aspects of administration and delivery of service.
2. Account Development: Partner with customers to clearly understand their needs, add value, and provide support and excellent customer service, in order to grow existing accounts.

Duties & Responsibilities

Account Operations Management:

1. Identify and facilitate sales and business growth opportunities and constantly keep the commercial goals on the operations leadership team’s radar.
2. Communicate with clients to understand their needs and explain product value.
3. Build strong client relationships to maintain old business and acquire new business.
4. Collaborate with various internal depar...