Identify and acquire new customers through outbound and inbound sales activities in close collaboration with our Business Development Representative and the marketing team.
Manage and grow a portfolio of existing customer accounts (MSPs, ITSPs, large SMBs).
Serve as the primary point of contact for customer inquiries and requests.
Build strong, long‑term relationships with key stakeholders on the customer side.
Identify upselling and cross‑selling opportunities to maximize customer lifetime value.
Own the sales cycle for new customers, from first contact to closing and onboarding.
Coordinate with internal teams (platform, product, business operations, finance) to deliver solutions.
Support the first phase of the onboarding of new customers.
Monitor account performance and provide regular reporting and insights.
Proactively identify risks and resolve issue...
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