Job Title: Account Representative

Location: 111 W. Pleasant St. Milwaukee, WI

Pay Rate: $17.91/hour, paid weekly

Schedule: 3-4 weeks Training: 9AM to 5PM standard business hours, Mondays to Friday

Target Start Date: ASAP, pending completion of new hire onboarding



Position Summary:

As an Analyst, you’ll research, analyze, resolve and respond to inquiries and provide support in the development and maintenance of business processes for customers to achieve desired business results. You will also respond to escalated customer requests regarding premiums and refunds.



Key Responsibilities:

• Researches, analyzes, and resolves discrepancies, including escalated customer requests (claims, benefits, billing, eligibility, web access, and other service issues)...