Job Description

A CAREER AS A MALIN CUSTOMER CARE REPRESENTATIVE...
Malin's Customer Care Representatives thoroughly understand what it means to live in a world that is customer-centric. Malin is guided by our principles of performance, value-creation and customer satisfaction. Our Customer Care Representative provide account management services and serve as the point-person for all customer needs. Their sole priority is to ensure a Malin customer is one for life by maintaining our levels of quality service -- this means foreseeing issues before they become customer issues, responding to customer requests promptly and recognizing opportunities to provide additional services and products.

ESSENTIAL FUNCTIONS
* Identify all Raymond equipment service and support customers and prospects in assigned territory.
* Prioritize all new service business prospects, develop and implement conversion sales plan.
* Analyze and evaluate all exis...