**About Us**
Helpware is a technology-driven American company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies.
Our team of professionals is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Our Guadalajara, Mexico Team is growing and we're looking for Customer Support Specialists to work and develop in the online retail area.
**Key Responsibilities**
- **Execute**SquadCLUB / SCHOOL Member Launch: Implement launch plans, including uniform consultation and full store setup.
Submit graphic design requests, create SquadGear designs, host product demos, and deliver high-level customer support throughout the process.
- **Account Management**:Maintain regular, proactive outreach to assigned accounts to prepare for upcoming seasons, review account activity, and e...