**Overview**

Orchestrates global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Partners with customer and/or partners to provide innovative solutions in new industries, and to integrate Microsoft technology in their business. Proactively builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts. Acts as the voice of the customer and internal advocate. Provides analysis of overall customer needs and advises internal teams on gaps that would benefit from Microsoft solutions. Contributes to the creation of trusted, long-term technical and business roadmaps for a strategic account. Identifies customer issues, creates demand, and identifies opportunities to uncover new solutions. Drives conversations with enterprise customers that present the strategic relationship between Microsoft technologies, products, and services compared with the ...