• Posting and application of daily payments to customer accounts.
• Research and resolve unidentified or unapplied cash.
• Reconcile payment remittances; verify total number of payments and dollar amounts entered into billing software balance to remittances.
• Apply adjustments and transfer payment responsibility where appropriate.
• Generate, review, and publish daily, weekly, monthly, and quarterly cash posting reports; provide input and recommendations to leadership based on review.
• Review payment posting batches and resolve balance discrepancies.
• Assist in the month-end close process by ensuring all processing is completed within the allotted timeframe.
• Respond to inquiries from internal customers related to posting questions and discrepancies.
• Participate in process improvement projects aimed at improving productivity and quality of payment postings.

Qualifications

Required...