Job Summary

The individual will serve as the main point of contact with senior executives of clients as well as institutions of the Colombian government aimed at developing the activity of service centers in the country, networking and technology trends. Also, will be responsible for leading the establishment of the business process outsourcing (“BPO”) operations for assigned clients, both existing operations as well as newly migrated accounts.

Responsibilities including working with the Migration Team on the transition of BPO functions from new clients to Auxis’ Colombia Service Center for multiple locations (Bogotá, Barranquilla, Medellin), as well as supporting the to‑be process design, organizational design, technology deployment to support these operations. Duties also include managing the full range of day‑to‑day BPO services and operations, primarily focusing on a range of back office services, including Accounting, Accounts Payable, Accounts Receivable, Tr...