We are looking for a highly organised and detail-oriented Account Administrator to join their team. This role plays a key part in ensuring smooth day-to-day administrative operations, efficient medical aid claims processing, and professional communication between patients, doctors, and medical schemes.
You will be responsible for managing communication workflows, following up on outstanding claims, and ensuring accurate documentation and resolution of account-related queries organisations.

• Manage incoming emails, WhatsApp communication, and document handling


• Follow up with medical schemes regarding claims, shortfalls, and disputes


• Process and maintain accurate patient and billing records


• Communicate with patients regarding statements, SMS notifications, and queries


• Provide administrative support to doctors and internal teams


• Ensure accurate data capturing and document control


• Maintain profes...