Job Summary
The Account Manager oversees a business unit to ensure assets—including customers, staff, aircraft, equipment, and facilities—are maintained to the highest standards. This role involves fostering strong relationships with airport authorities, managing daily operations, and ensuring compliance with contracts, service agreements, and security regulations.
Responsibilities
Build and maintain strong relationships with airport authorities and participate actively in the airport community. Ensure the account operates per contract terms and service level agreements. Supervise staff, delegate tasks, and create succession plans for leadership development. Oversee ground support equipment (GSE) maintenance, repairs, and long-term needs analysis. Manage attendance records, ensure staffing coverage, and control labor budgets. Maintain compliance with TSA legislation and the corpor...