Accounts Receivable (AR) Caller – US Healthcare

Location: Chennai, India

Employment Type: Full-Time

Shift: US Shift (Night Shift)

Job Summary

We are seeking a detail-oriented and result-driven Accounts Receivable (AR) Caller to join our Healthcare Revenue Cycle Management (RCM) team. The ideal candidate will be responsible for following up on outstanding medical claims with insurance companies, resolving claim denials, ensuring timely reimbursements, and maintaining accurate account records.

Key Responsibilities

* Follow up with insurance companies regarding unpaid, denied, rejected, or underpaid medical claims.

* Review claim status through payer portals and telephone interactions.

* Investigate and resolve claim denials, rejections, and payment discrepancies.

* Process appeals and claim resubmissions as required.

* Analyze Explanation of Benefits (EOB) and Electronic Remi...