Position Overview
The Employee will be primarily focused on their allocated Accounts Receivable (AR) portfolio, which includes billing, collections, receipting, query management, AR reconciliations and selected cashbook responsibilities in line with workload distribution across AR/AP.
Billing Administration
Ensure accurate monthly billing in accordance with leases/contracts
Validate billing information and ensure correctness prior to processing
Issue invoices and statements timeously
Review and approve pre‑billing reports for accuracy
Prepare and process ad‑hoc invoices
Maintain accurate customer files and billing documents
Collections
Proactively manage tenant/customer collections within allocated portfolio
Conduct daily, weekly, and monthly follow-ups to ensure adherence to payment terms
Maintain and develop strong customer relationships
Diarize and follow up on agreed payment arrangements
Escalate persistent or high‑risk arrears to Team Lead/Man...