JOB SUMMARY
The Accounts Receivable Coordinator, under the direction of the Senior Accounts Receivable Manager, Credits & Collections, completes day-to-day accounts receivable billing and receipt activities required with accuracy. This position requires direct collaboration with the Accounts Receivable Team Lead, as well as external customers with a focus on customer service.
DUTIES AND RESPONSIBILITIES
- Reconcile accounts receivable balance.
- Communicate with customers regarding their account status and resolve billing issues.
- Manage inbound and outbound communication from customers, programs, and insurances in a professional and friendly telephone manner.
- Assist in the investigation and resolution of unapplied payments.
- Assist with coordinating and monitoring the billing information flow between programs, customers, and Bayshore Specialty Rx.
- Liaise with Program managers and Pharma Companies regarding bill...